Loon Line
Policies

SMS Terms (A2P / 10DLC)

Plain-language template — not legal advice. Have a Minnesota attorney review before relying on this for A2P registration or contracts.

Effective date: November 9, 2026 (America/Chicago)
Program name: Loon Line missed-call / after-hours text-back
Business: Loon Line · Andi Hanson, sole proprietor · Minnesota
Contact: [email protected] · https://loonlinemn.com
Mailing address: [MAILING ADDRESS — Andi to insert before A2P campaign registration]

Program description

Loon Line sends automated SMS related to missed and after-hours calls to a participating business’s published phone line: acknowledgment texts, qualification questions, booking or dispatch handoff messages, and owner/dispatcher alerts. Optional review-request texts are sent only when the business enables them and applicable consent exists.

Consent

By calling a participating business line that uses Loon Line, or by replying to an SMS from that program, you agree to receive related text messages from that business via Loon Line’s messaging tools. Business owners who buy Loon Line consent to receive account, setup, and alert texts at the numbers they provide. Consent is not a condition of purchase of the underlying home service from the local business.

Message frequency

Message frequency varies based on how often calls are missed or occur after hours, and how many replies are exchanged.

Rates

Msg & data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-out and help

  • Reply STOP to cancel SMS from that program. You may receive a final confirmation.
  • Reply HELP for help, or email [email protected].

No sharing of mobile information for marketing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS content are used to operate the text-back service, comply with law and carrier rules, and support the business customer’s operations—not to sell or rent lists for third-party ads.

Supported carriers

Major US carriers are supported; availability may vary by carrier and registration status (A2P 10DLC).

Privacy

See our Privacy Policy for broader data practices.