Terms of Use
Plain-language template — not legal advice. Have a Minnesota attorney review before relying on this for A2P registration or contracts.
Effective date: November 9, 2026 (America/Chicago)
Business: Loon Line · Andi Hanson, sole proprietor · Minnesota
Contact: [email protected]
Mailing address: [MAILING ADDRESS — Andi to insert before A2P / cold email sends]
Agreement
By using loonlinemn.com or purchasing Loon Line services, you agree to these Terms. If you are accepting for a company, you confirm you can bind that company. A signed service agreement (when used) controls if it conflicts with this page.
The service
Loon Line provides missed-call and after-hours SMS text-back and related automation for local service businesses. We are not a live answering service, emergency dispatch, or medical/dental clinical provider. We do not guarantee job revenue, booking volume, or carrier delivery times beyond what a signed pilot guarantee states.
Your responsibilities
- Keep call-forwarding / missed-call rules accurate and active when you want the system on.
- Use the service lawfully (TCPA, CAN-SPAM, state privacy, and industry rules that apply to you).
- Provide truthful business information for A2P / 10DLC registration.
- Do not use Loon Line for spam, harassment, or unlawful content.
SMS
Messaging is subject to our SMS Terms, including consent, frequency, “Msg & data rates may apply,” STOP/HELP, and the rule that no mobile information is shared with third parties for marketing.
Fees
Setup and monthly fees are as quoted. Carrier/SMS overage and third-party pass-throughs may apply with receipts. Founding-pilot terms (including testimonial / results-share permission) apply only when you opt in writing.
Disclaimer & liability
The website and service are provided “as is.” To the fullest extent allowed by Minnesota law, Loon Line is not liable for indirect or consequential damages, or for lost profits from missed jobs. Our total liability for a claim is limited to fees you paid us in the prior three months for the service at issue.
Termination
Either party may end month-to-month service with notice as stated in your agreement (or email notice if none). You should remove forwarding when you cancel.
Governing law
Minnesota law governs these Terms, without conflict-of-law rules. Venue: courts in Minnesota.